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The Energy Industry is ChangingCompilation of case studies tackling new challenges in the energy sector.
Did they spot the difference?Measuring the impact of technical changes on perceptions of power quality
How to put a price on power cutsMeasuring variation in social and financial impacts by customer segment to calculate VoLL for a DNO
Can we turn off your machinery?Assessing industrial and commercial customers' appetite for an innovative service
The future of customer serviceUnderstanding technical options requirements for meeting customer needs