Making electricity supply about more than price

January 31, 2017

According to UtilityWeek.co.uk, "independent energy suppliers should encourage customers to 'be curious' about [suppliers'] values and consider more than just price when they switch".

 

Here, we highlight three ways in which market research can help suppliers do this, and look at how our research approach will give them the actionable insights they need to achieve business objectives.

 

Visit our case studies to read about other ways we've helped clients in the electricity supply and other sectors with customer service and other customer research.

 

 

 

 

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