Innovation was in abundance at LCNI 2017

December 21, 2017

On Ofgem’s recommendation, energy (and water) companies come together annually to share innovation in the sector. As we partner with many Distribution Network Operators (DNOs), energy suppliers, Gas Distribution Network Operators (GDNs) and Water suppliers, we were there in force too.



This year’s Low Carbon Networks & Innovation (LCNI) Conference was held in Telford over two days. There were countless talks, seminars, exhibitions, demonstrations, electric vehicles and even talking robots! We were able to share the great work we do at Impact Utilities with delegates and exhibitors alike. We spoke about helping companies engage with their stakeholders, further understand their customer behaviour, create customer segmentation and test willingness-to-pay, (to name a few).


Our major contribution to LCNI this year was to partner with Electricity North West (ENW) to disseminate findings from the ground-breaking Value of Lost Load (VoLL) research. This proposes a new calculation for VoLL, demonstrating that the current method might not be as accurate as it could be. The presentation was led by our Head of Utilities, Dawn Mulvey, in a well-attended seminar that led to enthusiastic discussion.




Did you miss the session and/or want to know more?  You can contact Dawn directly at and she’ll be happy to discuss the findings further.


Sharing knowledge


This is a key objective of LCNI, so here is what stood out to us:


Ofgem: Started us off with a keynote speech stating that “Greater use of innovation is essential for a smarter, more flexible future for customers”.


Northern Gas Networks: Their project, H21, is looking to bring hydrogen into homes. With additional funding announced earlier this year, NGN are hoping to move towards Leeds being the first hydrogen city in the world. Click here to find out more.


Wales and West Utilities: Have created a model that classifies small areas in terms of demand-supply imbalance on an hourly basis. This simulates how the system currently succeeds or fails to meet demand and how alternative approaches would compare. This enables optimal combination of different green energy supply options to be evaluated, for different times of the year. Click here to find out more.


Cadent: Have completed a project that tested the take-up, suitability and value of using Compressed Natural Gas (CNG) for HGVs. Not only did this initiative reduce carbon consumption, it also reduced costs for the users. Click here to find out more.


EA Technology: These are the front-runners when it comes to electric vehicles. Working with WPD (and Impact Utilities) on Electric Nation, as well as OpenLV and partnering with UK Power Networks on a major study into the use of EVs for London taxi drivers. Click here to find out more.


The event was also about celebrating as well!


After the first day of conference, many exhibitors attended the Gala Dinner. There were performing drummers, speeches and a guest key note from former MP, Ed Balls. This gave us a chance to eat, drink and be merry with fellow innovators, as well as raise a toast on a fantastic year for Impact Utilities.


























































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