Impact Utilities Invited to Chair MRS Utilities Conference

September 6, 2018

Walton-On-Thames, Surrey: Dawn Mulvey, Research Director at Impact Utilities will be chairing this years’ MRS Utilities conference at the Radisson Blu Edwardian London on 4th October. Impact Utilities, a growing specialist team at Impact Research have partnered with many of the sector’s leading utility companies. Dawn’s invitation to chair this flagship industry event follows her presentation at the 2017 conference in conjunction with Electricity North West Ltd on the award-winning Power Saver Challenge project. It is in recognition of her team’s strong relationship with the sector and their informed understanding of how to best engage with customers and stakeholders.


Colleague and Associate Director Nicole McNab will be co-presenting at the event alongside EA Technology. Together they will reveal latest results from the Electric Nation project. This innovative project, commissioned by Western Power Distribution, is one of the world’s largest studies exploring electric vehicle ownership and how it will impact low voltage networks. With an ultimate objective to change charging behavior, the project is running until 2019 with a number of trials exploring acceptability of changes to charging, effectiveness of incentives and how to create sustained change.


Impact Utilities repeatedly engage with electric vehicle owners to understand consumer acceptance of new demand management strategies, and help local electricity networks prepare for an electric future.


The MRS Utilities Conference will be showcasing the most innovative and holistic customer insight projects from across the water and energy industry. As customer engagement sector experts, the Impact Utilities team are thrilled to be a part of this day and are looking forward to networking with a variety of stakeholders.


About Impact Utilities: Impact Utilities, a specialist team at Impact Research have been collaborating and forming partnerships with utilities and energy organisations for several years. Their knowledge and experience of engaging with domestic, commercial customers and stakeholders makes Impact Utilities an ideal partner to be trusted with research projects.


To find out more about Impact Utilities or make an appointment with Dawn Mulvey, email or call 01932 226793



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