Value of Lost Load (VoLL) Video

We’re working with DNO Electricity North West to find the value of “lost load” during supply interruptions to different customers at different times. This final results will be widely disseminated once they’re available in 2018, but this video explains the project and the findings so far.

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Impact Utilities is a full service market research agency with specialist knowledge across the utilities sector. To find out more, contact Michael Brainch on +44 (0)1932 226793 or email


+44 (0) 1932 226793

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